Total Plc is recruiting for a
Customer Service Officer.
Candidate must possess a BSC / HND in any discipline and a Minimum of 2 years work experience. They must possess good communication and interpersonal skills and must be attentive to details.
Job Description
- Keep Company's records of transactions with its numerous customers property/promptly and ensure completeness, reliability and accuracy.
- Provide Customer Service in a professional and excellent manner to promote retention of Company's customers for continued business
- Attend to all Customers' enquiries, complaints, requests and queries in a prompt and professionally efficient manner
- Contribute to the development of an encyclopedia of accepted solutions to problems frequently presented by customers at the Service Centre.
- Serve as a vehicle to obtain customer feedback for the use of the larger Company
- Participate in providing technical back up concerning customer accounting to the sales force.
Deadline is ASAP.
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