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MTN Nigeria Recruiting Customer Consultants



MTN Nigeria, a leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East is recruiting for the Position of a Customer Consultants. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Careers in MTN Nigeria is focused on the strategic development of talent in line with the key business imperative of ensuring continuity through our key source of competitive advantage,   our people.

 MTN Nigeria is recruiting to fill the following positions:

Job Title: Customer Consultant

Reporting To:   Team Lead Customer Consultant
Employment Status: Permanent
Department: Sales and Distribution

Location/ Job Conditions: This advert is for the following 20 locations namely : Lagos, Ondo, Kwara, Osun, Ekiti, Delta , Benue, Enugu, Imo, Akwa Ibom, Cross River, Kaduna, Kano, Katsina, Jigawa, kebbi, Borno, Yobe, Taraba, Adamawa. Candidates should please note that CVs in which location applied for is not specified would not be treated. Please specify your preferred location on your application. Tool of trade vehicle provided Work is carried out mostly in the field A valid drivers license (Extensive local travel) May be required to work extended hours / weekends

Job Description:

Manage and Develop Channel Distribution Relationship
  • Increase Loyalty – Build Relationship and Support Trade partners and Sub dealers
  • Build relationship between lower and upper levels (i.e. between Authorize distributors and sub dealers)
  • Improve communication (To and Fro trade) – Call cycle time per territory(8-10 visit a day or as business requires)
  • Link subs, retailers etc to Trade Partners and help nurture the relationship
Increase Sales / Activations and Product Penetration
  • Identify, classify and support all players in channels of distribution – Database building. Weekly / monthly update
  • Ensure MTN product availability in channel is >95% at all times – Weekly product availability report of all visited outlets during call cycles
  • Ensure information from Distributor Account Executive on Trade Partners product distribution is confirmed and relevant Sub Dealers followed up – Weekly / monthly report
  • Resolve all issues/queries with regards to activations, products and promotions
  • Direct all channel participants to MTN identified growth area within your territory
Manage Brand Visibility Within Territory
  • Establish consistent channel standards – Branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution, visibility
  • Target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Target 65% space within each outlet (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • 100% POS Distribution to all channels of distribution within 14 days of release
  • 100% replacement of expired, damaged or obsolete materials within territory
  • 100% removal of obsolete materials and messages
Improve Stock Management in Channel
  • Manage stock in channel and reports.
  • Direct outlets with stock challenges to identified Trade Partners to ensure there is no stock out within your territories
  • Must obtain list of sim distribution by Trade Partners from Distributor Account Executives – Ongoing, Report weekly
  • All such sub dealers and dealer branches must be contacted and stock receipt / movement verified / confirmed – Report weekly
  • Obtain info on stocking from All visited outlets in territory (where from, when, price, where to & why still pending >30days) – Record and report weekly / monthly.
  • Advice Regional Sales Manager if there is need for focussed activity in territory to help move stock – As appropriate
  • Ensure areas in your territory without adequate TP or sub dealer presence is filled by encouraging TP or sub dealers to move into area. To be driven by Regional Sales Manager.
Training Support / Increase Product Knowledge
  • On the spot training/coaching of all visited outlets in territory- 100% of all visited outlets in call cycle
  • Informal training in shops on products, services and promotions being run by marketing ,channel or region
Promo / Event Support
  • Generate sub-dealer specific promo spec
  • Support/manage events and promos
  • Post promo evaluation
Prepare Reports
  • Counter competition - Timely feedback
  • Initial report to Field Service Engineers on state of network in territory
  • Provide weekly / monthly sales activity report
  • Generate  market intelligence report
Required Skills:
  • A bachelors degree – Preferably in the social sciences
  • 4 years working experience which includes:
  • 2 years Sales & Marketing experience in a fast moving consumer goods (FCMG) environment
Qualification:
  • A bachelors degree Preferably in the social sciences
Application Deadline
8th November, 2011

Method of Application
Interested and qualified candidates should:
Click here to apply online
SEARCH FOR HIGH PAID JOBS HERE
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PAWA 774 Recruitment : Accounts Officer



PAWA 774 is recruiting for the positon of a Graduate Accont officer. We are a private sector led initiative to deploy 10MW of clean, renewable energy power plants to each of the 774 local government areas in Nigeria. That's 7,740 MW of clean bio friendly electricity built in clusters of 100KW units and connected to a local smart micro grid mesh providing adequate power to the nation, one community at a time.
 
The power plants being built under the PAWA 774 initiative will use renewable sources for their fuel. The plants will draw on the abundant supply of sunlight, wind, waste, plants and water bodies in local communities around Nigeria.
We are seeking candidates in the position below:

Job Title: Accounts Officer

Job Reference Code: REF0000005
Available Openings: 907902(Nationwide)
Job Location: Nigeria
Reporting To: Financial Controller
Job Type: Permanent

Duties and Responsibilities:   
Maintains the general ledger and the transaction management processes of the company
Analyses business and financial performance.
Prepares the annual periodic internal management reports and variance analysis
Prepares the annual statutory financial reports
Collates and analyses inputs into the preparation of annual budgets.
Monitors and reports on budget performance
Reviews and reconciles operational expenditure against budget
Reviews and determines the costs of the business processes and services.
Undertakes profitability analysis to gauge cost effectiveness of business operations.
Reconciles revenue accounts
Analyses and determines the product cost structures and margin contribution to profit.
Liaises with internal external auditors.
Assists in the preparation of comprehensive proactivetimely cash flow statements and bank statement
Prepares and maintains the fixed asset register..

Basic Requirements:
SSCE Certificate only but OND/HND or BSc  will be an added avantage.

Required Skills:   
Ability to capture and report data and able to pay attention to details
Application Deadline
Nov 30 2011

Method of Application
Interested and qualified candidates shouuld:
Click here to apply online
OR
Click here to know more about PAWA 774
SEARCH FOR HIGH PAID JOBS HERE
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Nigeria Distilleries Limited Management Trainee 2011


Nigeria Distilleries Limited is Recruiting for Graduate Management Trainee 2011. We are Nigeria's foremost distiller producing brands that have become household names in the country.


We are a lifestyle defining company with international recognition as shown in our ISO 9001 – 2000 certification by the Standards Organization of Nigeria (SON)

 

We are seeking to recruit young and dynamic university graduates into our MANAGEMENT TRAINEE SCHEME.  The scheme was establish with the intention of developing young graduates to take up managerial positions in the future.


Nigeria Distilleries Graduate Management Trainee Recruitment 2011

 

To Qualify

Possess a Bachelor's degree with at least Second Class (Honours) in Engineering, Sciences, Social Sciences, Marketing and Mass Communication.

An MBA will be an added advantage

Have Credits in at least five subjects, including English and mathematics in SSCE/GCE at one sitting

Not more than 28 years old by 1st January 2012

Have concluded the NYSC programme

Possess analytical, superb numerical, communication and interpersonal skills


Applications Dealine

8th November 2011

 

Method of Application

Interested candidates should forward their handwritten applications (with CV including day time telephone number) to:

 

The Human Resources Development Manager

Nigeria Distilleries Limited

KM 40, Abeokuta Expressway, Sango Ota.

Or apply online (attaching a one-page CV) through the e-mail address:recruitment@ndl-ng.com

SEARCH FOR HIGH PAID JOBS HERE

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IITA Vacancy : Customer Relations and Business Development Officer


IITA is recruiting for the Position of Customer Relations and Business Development Officer. We are an international non-profit research-for-development (R4D) organization created in 1967, governed by a Board of Trustees, and supported primarily by the Consultative Group of International Agricultural Research (CGIAR). Our R4D is anchored on the development needs of sub-Saharan Africa. We develop agricultural solutions with our partners to tackle hunger and poverty by reducing producer and consumer risks, enhancing crop quality and productivity, and generating wealth from agriculture. We have more than 100 internationally recruited scientists from about 35 countries and 900 nationally recruited staff based in various stations across Africa.

The International Institute of Tropical Agriculture seeks suitable Nigerian Nationals for the following position at the Institute's Headquarters, Ibadan.

Job Title: Customer Relations and Business Development Officer (Hotel and Catering Unit) - 2 - year renewable contract

Duties:

Successful candidates will among others things perform the following:

  • Client/Partner development through selective through soft marketing techniques/approach; that is, direct canvassing of business by meeting or mailing some selective NGO's, Embassies, Corporate and reputable individuals.
  • Carry out Customer Relations Management functions, that is: meeting customers on one on one basis, collecting customers' feedback, analyzing them, submitting report to initiate action for correction and liaising with concerned HOD's for implementation of corrective actions.
  • Prepare and upload Calendar of events, mega events of the period on the website for the clients/partners. Coordinate banquet function sales, both internal and external by ensuring that customers are satisfied and all services are paid for.
  • Monitor room reservations for both individuals and groups; also ensure that facilities in the guest rooms are functioning. Work at front office in guest check in and out and billing using Hotel reservation & billing system.
  • Follow up on credit balance recovery from external customers. Submit all expected periodic reports as at when due.
  • Follow all standing instructions, guidelines, customer's etiquettes as defined for the Institute's (International House) Hotel facilities.

Qualification and Experience:

BSc/HND in any related discipline plus 5 years relevant working experience in a Corporate Business Unit that has responsibility for customer service & business development.

Candidate must be self motivated, disciplined and have a pleasant disposition. He/She must possess excellent interpersonal and communication skills and must be computer literate.

He must be a good team player and should be ready to work long hours and during holidays.


Remuneration:

We offer highly competitive salary with equally attractive fringe benefits and excellent working conditions in a pleasant campus environment.

Application Deadline
31st October, 2011


Method of application:

Interested applicants should forward their applications with a detailed curriculum vitae, the names and addresses of three professional referees (including telephone, fax and e-mail addresses, if available), evidence of current remuneration package and photocopies of credentials, to the Personnel Manager, International Institute of Tropical Agriculture, PMB 5320, Oyo Road, Ibadan, Nigeria not later than one week (Closing date: 31/10/2011) from the date of this publication.

Please complete our online application form using this link: http://www.iita.org/nrs-online-application. Please note that application letters not accompanied with evidence of current remuneration and age will not be treated. Only short listed candidates will be contacted.

SEARCH FOR HIGH PAID JOBS HERE

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PAWA 774 Recruiting Graduate Sales Officer


PAWA 774, a private sector-led initiative to deploy 10MW of clean, renewable energy power plants to each of the 774 local government areas Recruits Massively. That's 7,740 MW of clean bio friendly electricity built in clusters of 100KW units and connected to a local smart micro grid mesh providing adequate power to the nation, one community at a time.

The power plants being built under the PAWA 774 initiative will use renewable sources for their fuel. The plants will draw on the abundant supply of sunlight, wind, waste, plants and water bodies in local communities around Nigeria.
We are seeking candidates in the position below:

Job Title: Sales Officer - 7740 Positions

Job Reference Code: REF0000006
Available Openings: 7740 (Nationwide)
Job Location: Nigeria
Reporting To: Commercial Manager
Job Type: Permanent


Duties and Responsibilities:
Introduction of new products and services to the market.
Sales of existing products and services
Generate revenue through increase of client/customer base
Contribute to sales strategic plans to drive forward agreed company objectives.
Frequent follow up on prospective and existing client/customers.
Conduct market survey on the customers feedback concerning the new product service
Generate weekly and monthly Reports.


Basic Requirements:
B.Sc or HND in Social Science Discipline
Required Skills:
Ability to solve operational Problems
Verbal and written communication skills, presentation skills and the ability to influence others
Ability to deliver within tight timeframes
Ability to work under pressure, and take and provide feedback in a pleasant and positive manner


Special Requirements:
Experience in sales of power product and services


Application Deadline
Nov 30 2011


Method of Application
Interested and qualified candidates shouuld:
Click here to apply online
OR
Click here to know more about PAWA 774

SEARCH FOR HIGH PAID JOBS HERE

Continue Reading...


Swift Network Graduate Jobs - Over 10 Position


Swift Network Nigeria, an innovative leader in Nigeria's fast growing broadband telecommunications seeks to recruit Graduates into various positionstohelp improve coverage in the Country

1.)  Network Engineers (WiMAX / lTE)
Location:Lagos, Abuja & Port Harcourt
Job Objective:
The candidates will be responsible for installing, maintaining and supporting communication networks to ensure smooth operation, maximum performance and availability.
Proven experience in WIMAX/lTE Radio Frequency planning, base station installation, commissioning, troubleshooting and maintenance;
Access Network performance measurement and optimization;
Proven experience in microwave transmission link planning, installation, commissioning, maintenance and troubleshooting. Multiple vendor experience will be an advantage.
Proven knowledge of IP networks, linux and Open Source tools would be an added advantage.

Minimum Qualification and Experience:
A first degree in Computer Sciences, Electrical/Electronic Engineering, Information Technology with a minimum of 2nd class honors (Upper division), from a reputable university.
A minimum of 3 years experience in a similar position with a proven record of success.
Candidates with at least CCNA certification and knowledge of Linux and Open Source tools will have added advantage.

2.)  Head - Retail Sales
Location:  Lagos, Abuja & Port Harcourt
Job Objective:
The candidates will be responsible for coordinating and managing all activities associated with retail sales while ensuring that all sales targets and standards are met/exceeded.
Managing, Planning and organizational skills;
Ability to engage team and motivate for performance
Ability to work under pressure within a team environment;
Strong work ethic, courteous demeanour and self motivation
Excellent IT and presentation skills;
Ability to manage time effectively and adapt quickly to changing priorities
Ability to work independently with minimum supervision;
Excellent communication (verbal & written), negotiation and selling skills;
A good team player.

Minimum qualification and Experience:
A first degree in Marketing, Social Sciences or Humanities with a minimum of Second Class degree (Upper division) from a reputable university, plus at least 5 years sales experience in an organization with a proven record of success.

3.)  Sales Engineers
Location: Lagos, Abuja & Port Harcourt
Job Objective:
The candidates will be part of the driving force of Swift's business performance in the Enterprise (business to business) sector, and accountability for sales, market share, brand awareness and new product development.

Knowledge, Skills and Competencies
Must have the drive and capability to meet and beat challenging targets;
Strong relationship and team building skills; experience in dealing with corporate and government representatives and other senior individuals and stakeholder groups;
Delivering results- absolute focus to deliver under pressure in an ever changing business environment;
Putting customers first- understand the needs, expectations and requirements of stakeholders;
Communicating for impact- effective communication with senior stakeholders inside and outside of the company;
Making a personal difference- strong influencing skills and responsive
Technical Professional Expertise. Copied from: www.hotnigerianjobs.com
Excellent communication skills including written and verbal communication;
Strong presentation skills required, including experience in presenting and influencing a junior and senior audience.

Minimum Qualification and Experience
A first degree in Electrical/Electronic Engineering, Computer science/ engineering, Information Technology with a minimum of 2nd class honors, upper division, from a reputable university.
A minimum of 3 years experience selling E-business solutions in the banking, telecommunications, oil and gas sectors with a proven track record of success.

4.)  Account Officers
Location: Lagos, Abuja & Port Harcourt
Job Objective:
The candidate will be responsible for managing fixed assets, accounts payables and stocks.

Knowledge, Skills and Competencies:
Must have good work ethics;
Comprehensive knowledge and proficient use of spreadsheet applications and finance related software;
Knowledge of accounting principles, practices, and procedures;
Good attention to detail with good analytical skills;
Excellent verbal and written communication skills;
Good PC skills. Copied from: www.hotnigerianjobs.com
Ability to handle multiple activities successfully;
Have the motivation to drive the resolution of issues promptly.

Minimum qualification and Experience:
A first degree in Accounting or Finance with a minimum of university.
A minimum of 3 years demonstrable experience in an organisation with proven record of success.

5.)  Management Accountants
Location: Lagos, Abuja & Port Harcourt
Job Objective:
The candidates will be responsible for analyzing the historical financial data to estimate future costs and revenues as well as create budgets and prepare internal reports which are used to make business planning decisions.

Knowledge, Skills and Competencies:
Demonstrate high level of leadership and managerial skills;
Excellent interpersonal and presentation skills
Excellent communication (oral and written), negotiation and procurement skills;
Must possess integrity and be of impeccable character; Experience in management accounting or financial management;
Excellent communication (oral and written), negotiation and selling skills.

Minimum qualification and Experience:
A first degree in Accounting or Finance with a minimum of Second Class honours degree (Upper division), from a reputable university.
A minimum of 5 years demonstrable experience in management accounting or financial management in an organisation with proven record of success.
Membership of a professional body (ICAN, ACCA, CIS) is a must.

6.)   Electrical Power Engineers: Technicians
Location: Abuja & Porthacourt
Job Objective:
The candidate will be responsible for proper management of power infrastructure of the company including generators, ATS panel, inverters, rectifiers, UPS etc. to guarantee maximum uptime of all devices been powered. www.hotnigerianjobs.com
Knowledge of customer service principles and practices, ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product; Persistent and supportive attitude;
Ability to treat people with respect under all circumstances and to instill trust in others while upholding the values of the organization;
Ability to relate with customers and handle telemarketing;
Sound knowledge of telephone etiquette and excellent listening skill.

Minimum qualification and Experience:
A first degree in Computer Sciences, Electrical/Electronics Engineering, Information Technology with a minimum of 2nd class honors, upper division, from a reputable university.
Experienced exceptional candidates with background in Business, Social Sciences and the Humanities with a minimum of 3 years experience in a similar position can also apply.

7.)  Customer Service Representatives
Location: Lagos
Job Objectives
The candidates will be responsible for interacting with customers to provide and process information in a courteous and professional manner, in response to inquiries, concerns and requests. Copied from: www.hotnigerianjobs.com

Knowledge, Skills and Competencies
Basic computer knowledge - the person should be adept in using search tools, browsers, email features; and CRM solutions
Good written and oral communication skills - fast and correct typing, with proven ability to create grammatically correct responses
Sound judgmental powers; ability to manage difficult customer situations, respond promptly to the needs of the customer, and solicit feedback to improve service
Knowledge of customer service principles and practices, ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product; Persistent and supportive attitude
Ability to treat people with respect under all circumstances and to instil trust in others while upholding the values of the organization
Ability to relate with customers and handle telemarketing
Sound knowledge of telephone etiquette and excellent listening skill. Copied from: www.hotnigerianjobs.com

Minimum Qualification and Experience
A first degree in Computer Sciences, Electrical/Electronics Engineering, Information Technology with a minimum of 2nd class honors, upper division, from a reputable university.
Experienced exceptional candidates with background in Business, Social Sciences and the Humanities with a minimum of 3 years' experience in a similar position can also apply.

8.)  Internal Audit Manager
Location: Lagos
Job Objectives
The successful Graduate will be responsible for planning, managing and performing various internal audits.

Knowledge, Skills and Competencies
Demonstrate high level of leadership and managerial organizational skills;
Excellent interpersonal and presentation skill;
Excellent investigative and analytical skills;
Must possess impeccable character and integrity;
Ability to work independently and in a team;
Excellent numerical skills.

Minimum Qualification and Experience
A good first degree in Accounting or Finance with a minimum of 2nd class honours, upper division, from a reputable university.
A minimum of 5 years demonstrable experience as an internal/external auditor in accounting and internal control in an organisation with a proven record of success.
Membership of a professional body (ICAN, ACCA) is essential.

9.)  Brand Managers
Location: Lagos
Job Objective
The candidate will be responsible for the development and execution of brand marketing strategies, plans and programmes to ensure achievement of set brand targets.

Knowledge and Experience
Ability to work on cross-functional teams in both leadership and member roles;
Excellent written, verbal communication and presentation skills;
Analytical skills, not only for presenting data but also for summarizing the findings and proposing recommendations for future improvement;
Must possess strong interpersonal and relationship building skills;
Must have a style that promotes respect, credibility and trust throughout the organization;
Must be a business leader and a calculated risk taker; Strong project management and leadership skills;
Strategic thinker and creative marketer;
Results oriented and self-motivated.

Minimum Qualification and Experience
A good first degree in Marketing, Business Administration or Social Sciences with a minimum of 2nd class honors, upper division, from a reputable university.
A minimum of 5 years proven experience in brand development/brand management in a reputable organization preferably in FMCG, IT or Telecommunication

10.)  Telesales Representatives
Location: Lagos
Objectives
The candidates will be responsible for interacting with customers to provide and process information in a courteous and professional manner, in response to inquiries, concerns and requests.

Knowledge, Skills and Competencies
Basic computer knowledge - the person should be adept in using search tools, browsers, email features, and CRM solutions;
Good written and oral communication skills - fast and correct typing, with proven ability to create grammatically correct responses
Sound judgmental powers, ability to manage difficult customer situations, respond promptly to the needs of the customer, and solicit feedback to improve service;
Knowledge of customer service principles and practices, ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product; Persistent and supportive attitude;
Ability to treat people with respect under all circumstances and to instil trust in others while upholding the values of the organization;
Ability to relate with customers and handle telemarketing;
Sound knowledge of telephone etiquette and excellent listening skill.
Second Class (Upper division) plus at least 3 years sales experience in an organization with a proven record of success.

10.)  Personal Assistant To The CEO
Location: Lagos
Job Objective:
The candidate will be responsible for providing high¬quality support and managing the smooth running of the CEO's affair by organizing, scheduling and maintaining information in an efficient way.
Knowledge, Skills and Competencies:
Must possess strong work ethics, be a self-starter and intelligent problem solver.
Ability to work with Senior Management.
Must have excellent interpersonal, organizational and communication skills (oral and written).
Flexible and mature approach with ability to work with minimum supervision. Copied from: www.hotnigerianjobs.com

Minimum qualification and Experience:
A first degree with a minimum of Second Class honors degree (Upper division), from a top Nigerian or foreign university, plus at least 3 years experience in a similar position in a reputable organization.

Application Deadline
1st November, 2011

Method of Application
Qualified and interested candidates should apply online through www.swiftng.com/Home/career on or before November 1, 2011. Only eligible candidates will be contacted. Please note that applications received after the stipulated period will not be processed.
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